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- Job Description:The purpose of this position is to provide secretarial and clerical support to a department. This position functions independently in carrying out standard and complex office procedures and relating to other physician offices, providers, and families. Act as primary contact between hospital personnel, employees, vendors, managers and administration.Duties and Responsibilities:Essential Functions: 1. Answers phones/triages calls 2. Books appointments, gathers accurate patient demographic information 3. Answers referral calls 4. Charge ticket made up 5. Obtains/confirms insurance authorizations for appointments 6. Collects and posts co-payments 7. Completes appointment follow up per clinician instructions may be 1. upon exit 2. phone follow up 8. Handles Charges by: 1. Enter Data into Charge Master 2. Processing change documents 9. Obtain file notes from clinicians and file as appropriate 10. Distributes post visit copy of Chart Notes to Primary Care physician/medical home 11. Completes administration of follow up procedures (e.g. MRI, referrals). May include authorization 12. Identify and enter accurate ICD-9 coding for billing; perform chart entry and inputs information into Problem List; communicate all pertinent information including findings, problems, concerns or ideas to physician in a timely manner, perform clinical procedures unnder the supervision of a physician such as aerosol treatments and pulmonary function tests, including follow volume loop and peak flow testing.
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| Job Category | I.T. |